| Message / symptom |
Cause and action |
| Auto mode disabled |
No sensor pulses; sensor installation not compatible with rope/chain; load sensing wires not connected; a solenoid wire disconnected; no rode-to-be-released value; or total rode set to OFF. Manual mode still works unless the fault is in the solenoid wiring. |
| Battery voltage too low |
Check for bad connections and undersized cable (voltage drop); see Diagnostics → Battery. |
| Motor externally controlled |
Another control in use; solenoid common ground disconnected or swapped with up/down; large potential difference between AutoAnchor ground and solenoid ground. |
| Power supply wired incorrectly (beeps) |
Power is backfeeding from outside the control circuit – typically the AutoAnchor and deck switches on separate supplies. |
| No sensor pulses detected |
Windlass slower than the minimum 5 metres per minute; wrong windlass/sensor set up; magnet or sensor damaged (rusted magnet) or gap wrong. The windlass still runs in manual but there is no count. |
| Sensor installation not compatible with rope and chain |
Grey sensor required, magnet in the top of the chainwheel, sensor in the stern-end range, load wires connected. |
| Sensor tuning does not reach Tuning done |
Check the sensor installation if it has not finished after 10 turns. |
| Solenoid disconnected, shorted or stuck on |
Check the solenoid with another control; check its wiring; see Diagnostics. |
| Counts with the windlass stopped, or erratically |
Rode running free, interference, damaged sensor, wrong cable or poor connection. Without the AA plug, solder all wires including the drain and use shielded cable. |
| Count pauses during retrieval |
Rope/chain only: the rode is changing from rope to chain. |
| Stays at zero going out, counts on retrieval |
Solenoid up and down wires swapped. |
| Up deploys and Down retrieves |
Motor or solenoid wiring reversed (recheck brown/white too), or buttons swapped in the menu. |
| Stops short of the full rode |
Automatic release stops 10ft (3m) short of the total rode length setting. |
| Cannot register console and base stations |
Switch everything off and on and retry; clear registration on all consoles and base stations; reposition (out of range); move away from VHF radios, modified sine wave inverters, antennas or radar; an antenna (Part #9403) may be needed. |
| "Base not found" for 60 seconds, then the console turns off |
Check the master base station is powered; switch all units off and on; reposition; clear and redo registration; try another channel; fit an antenna (Part #9403). |
| Works in one place but not another, or at some times of day |
Interference on the channel: set another wireless channel, or fit an antenna (Part #9403). |
| Solenoids click on and off, then the console loses connection |
Supply dropped below 5V and the unit reset (all 3 base station LEDs flash twice before shutdown): check battery voltage and power cable size. |
| Console will not turn on |
Check the batteries are fitted correctly; they may need replacing. |
| Thruster screen: System locked / Local lock on / operated by another controller |
Hold Mode to clear the lock; a local lock blocks access from the AA710; another controller is running the thruster. |